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Ribbon Sensor Calibration Fail – Fargo DTC400

Try the following if your Fargo DTC400 is failing the ribbon sensor calibration: Try a different USB port on your computer Try the calibration on a different computer Update your printer driver and...

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Ribbon Sensor Calibration Fail – Fargo DTC300

Try the following if your Fargo DTC300 is failing the ribbon sensor calibration: Try a different USB port on your computer Try the calibration on a different computer Update your printer driver and...

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Wrong Ribbon Error – Fargo DTC550

Ensure that your ribbon is set correctly in the driver if your DTC550 is displaying a “Wrong Ribbon Installed” Error Go to your printers and faxes folder, right click on the Fargo DTC550, and choose...

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Card will not eject – Fargo HDP5000 Single Side

Take the following steps if your HDP5000 Single Sided printer is not ejecting the card after printing: Run a self test from the printer to determine if it is actually the cause of the issue Update your...

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Card Jam – Fargo DTC4500

Take the following steps if you are experiencing card jamming with your  Fargo DTC4500 : Run a self test from the printer to eliminate your software, driver, or computer Run a cleaning cycle Make sure...

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Card Hopper Jam – Fargo DTC5xx Printer

Below is a list of things to check if your Fargo DTC5xx printer is displaying a card hopper jam: 1. Check to see if a card is not stuck 1/2 way into the initial feed roller 2. Check the hopper lift O...

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Fargo C30 Ejects Blank Card

Check the following if your Fargo C30 is ejecting a blank card: Run a self test from the printer to eliminate the PC or software Update the firmware to the latest on Fargo’s website Ensure that you are...

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Ribbon Sensor Calibration Fail – Fargo C30

Try the following if your Fargo C30 is failing the ribbon sensor calibration: Try a different USB port on your computer Try the calibration on a different computer Update your printer driver and...

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Ribbon Break – Fargo DTC4500

Try the following steps if your Fargo DTC4500 is breaking ribbons: Run a self test from the front panel of the printer to determine if the issue is with the printer or your software/computer Try the...

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Error 211 – Evolis Zenius

211 – Ribbon wrong area Error The ribbon installed in the machine has been recognized by the system but is not compatible with the characteristics of your printer. 1.This is the first time the message...

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Evolis Tattoo2 Trouble Shooting Guide

Evolis Tattoo 2 Troubleshooting guide

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Fargo DTC4500e Won’t Communicate

If your Fargo DTC4500e won’t communicate, take the following steps Ensure that your printer is turned on and plugged into your computer Check to make sure the USB port on the printer is not loose or...

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“Ribbon Not Found” error – IDP Smart 50

Steps to take to resolve: Press the left LED button to retry. If it occurs frequently, check the followings: Ensure that the ribbon is a genuine Smart 50 ribbon. Check to make sure that the ribbon is...

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Magicard Enduro Troubleshooting Guide

Enduro Troubleshooting guide

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“Ribbon not Found” error – IDP Smart 30

Steps to take to resolve: Press the left LED button to retry. If it occurs frequently, check the followings: Ensure that the ribbon is a genuine Smart 30 ribbon. Check to make sure that the ribbon is...

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Magicard Rio Pro Troubleshooting Guide

Rio Pro Troubleshooting Guide

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“Ribbon Search Error”– IDP Smart 50

Check the ribbon balance using the left LED button on the front panel of the printer Check the installed state of the ribbon into the ribbon cartridge If the ribbon is broken, tape it back together and...

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Ribbon Sensor Calibration Fail – Fargo C30

Try the following if your Fargo C30 is failing the ribbon sensor calibration: Try a different USB port on your computer Try the calibration on a different computer Update your printer driver and...

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Ribbon Break – Fargo DTC4500

Try the following steps if your Fargo DTC4500 is breaking ribbons: Run a self test from the front panel of the printer to determine if the issue is with the printer or your software/computer Try the...

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Error 211 – Evolis Zenius

211 – Ribbon wrong area Error The ribbon installed in the machine has been recognized by the system but is not compatible with the characteristics of your printer. 1.This is the first time the message...

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